ReguVerity

Privacy Policy

How we collect, use, and protect your information across the ReguVerity platform and website.

Last Updated: 25 September 2026

ReguVerity Privacy Notice

At ReguVerity, we take privacy and the protection of personal information seriously.

This Privacy Notice explains how ReguVerity ("ReguVerity", "we", "us" or "our") collects, uses, stores and protects personal information when you visit our website, create an account, use the ReguVerity platform, contact us, or otherwise interact with our services.

1. Who We Are

ReguVerity is a compliance management platform designed to help organisations understand, manage, monitor and evidence their regulatory and compliance obligations.

  • Legal entity: ReguVerity Ltd
  • Registered address: 4194 Business Avenue, Suite 512, NY, USA, 28073
  • Company number: [Insert Company Number]
  • Email: privacy@reguverity.com

For applicable processing activities, we may act as either a data controller or a data processor, depending on the circumstances.

2. Information We May Collect

We may collect information including:

Account information

  • Name
  • Email address
  • Telephone number
  • Job title
  • Organisation
  • Account credentials
  • User role and permissions

Organisation information

  • Organisation name
  • Business address
  • Regulatory frameworks
  • Service types
  • Departments
  • Locations

Platform information

Depending on how an organisation configures ReguVerity, information entered into the platform may include:

  • Staff records
  • Client or service-user records
  • Compliance evidence
  • Policies and procedures
  • Audits
  • Inspections
  • Risk assessments
  • Complaints and compliments
  • Incident records
  • Training information
  • Appraisals and supervisions
  • Completed forms
  • Regulatory documentation

Some customer-uploaded information may contain personal information or special-category personal data. Where ReguVerity processes such information on behalf of a customer, the customer will generally determine why and how that information is processed, subject to the applicable agreement.

Technical information

We may collect:

  • IP address
  • Browser type
  • Device information
  • Login activity
  • Security events
  • Usage information
  • Audit logs
  • Cookie information

3. How We Use Information

We may use personal information to:

  • Provide the ReguVerity platform.
  • Create and manage accounts.
  • Authenticate users.
  • Deliver compliance management functionality.
  • Provide customer support.
  • Maintain platform security.
  • Detect misuse or unauthorised access.
  • Maintain audit trails.
  • Process subscriptions and payments.
  • Communicate service updates.
  • Improve our products and services.
  • Meet our legal and regulatory obligations.

4. Our Lawful Bases

Depending on the circumstances, our lawful basis may include:

  • Performance of a contract.
  • Compliance with a legal obligation.
  • Legitimate interests.
  • Consent, where appropriate.

Where special-category personal information is processed, an appropriate additional condition must also apply.

5. Customer Data

Organisations using ReguVerity may upload information relating to their employees, clients, service users, contractors, suppliers and other individuals.

Where we process this information on behalf of an organisation, the organisation will generally be the controller and ReguVerity will act as its processor.

Customers remain responsible for ensuring they have an appropriate lawful basis for information they collect and process through ReguVerity.

6. Artificial Intelligence

Certain ReguVerity functionality may use artificial intelligence to assist users with activities such as analysing compliance information, identifying potential gaps, summarising information and generating recommendations.

Where AI functionality processes customer information, ReguVerity will apply its applicable privacy, security and contractual controls.

AI-generated information should be reviewed by an appropriately authorised person before being relied upon for significant compliance, regulatory or operational decisions.

7. Sharing Information

We may share information with trusted service providers where necessary to operate ReguVerity, including providers supporting:

  • Cloud hosting
  • Authentication
  • Communications
  • Customer support
  • Analytics
  • Payment processing
  • Security
  • Infrastructure

We may also disclose information where required by law or where reasonably necessary to protect our rights, users or services. We do not sell personal information.

8. International Transfers

Where personal information is transferred outside the UK, we will seek to ensure appropriate safeguards are used where required by applicable data protection legislation.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, regulatory, contractual and security requirements.

Customer organisations may also configure or apply their own retention requirements to records maintained within ReguVerity.

10. Security

We use appropriate technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or destruction.

Further information is available on our Security page.

11. Your Rights

Depending on applicable law and the circumstances, individuals may have rights including:

  • Access to personal information.
  • Rectification of inaccurate information.
  • Erasure.
  • Restriction of processing.
  • Objection to processing.
  • Data portability.
  • Withdrawal of consent where consent is relied upon.
  • Rights relating to certain automated decision-making.

If ReguVerity processes your information on behalf of one of our customers, we may direct your request to that organisation.

12. Complaints

If you have concerns about how we handle personal information, please contact us first so that we can investigate.

You may also have the right to complain to the Information Commissioner's Office (ICO) or another applicable supervisory authority.

13. Changes to this Privacy Notice

We may update this Privacy Notice periodically.

The latest version will always be available on our website.

14. Contact Us

For privacy enquiries:

  • Email: privacy@reguverity.com
  • Address: 4194 Business Avenue, Suite 512, NY, USA, 28073